Privacy Policy

Last Updated: January 2025

1. Introduction

Snap2Listing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and email address (for account creation)
  • Payment information (processed securely through Stripe)
  • Etsy shop information (when you connect your shop)
  • Product images and listing details you upload
Usage Information
  • Log data (IP address, browser type, pages visited)
  • Usage statistics (images generated, videos created)
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your payments and manage subscriptions
  • Generate AI-powered images and videos for your listings
  • Publish listings to your Etsy shop (with your permission)
  • Send you service-related communications
  • Respond to your requests and support inquiries
  • Analyze usage patterns to improve our service

4. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (subject to Stripe's Privacy Policy)
  • Etsy API: Publishing listings to your shop (subject to Etsy's Privacy Policy)
  • Supabase: Database and authentication services
  • Replicate AI: Image and video generation
  • Claude API: Text generation and SEO optimization

5. Data Storage and Security

We implement industry-standard security measures to protect your data. Your information is stored securely using encryption and access controls. However, no method of transmission over the internet is 100% secure.

Your uploaded images and generated content are stored securely and used solely for providing our services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may delete your account at any time, which will remove your personal data within 30 days.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@snap2listing.com